Eileen Hedrick, RN, BSHA

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"Eileen McCaffrey Hedrick started with a mission statement. It was the Mother Teresa quote, "We serve with our hands, love with our hearts and seek the face of our Creator in those we serve." She told her family, if I am going to start a Home Care Agency, it must be built around this statement. Since 1997, Martha's Hands was founded on the principles of Compassion and Excellence in Home Care. Compassion was the Care Ministry model. As discussed above, Eileen founded Martha's Hands based on that mission statement of Love through Service. Being a Care Ministry, we reflect back on our Mission Statement in everything we do. The people we attract, Caregivers and Office Support Team, embody this mission. As proof: during COVID, the average home care agency lost 20% of their care team in the first 90 days. Martha's Hands only lost 5%. They were dedicated to serving others, especially in challenging times. Excellence refers to our unique Nurse Care Manager model. Even though Missouri is not a licensed state, Eileen believed that everyone deserves a nurse. Having a team of highly skilled, compassionate nurses to oversee the care for all our clients and support our caregivers, Martha's Hands is recognized as the gold standard for home care in St. Louis. As proof: Martha's Hands is the only Private Duty Home Care Provider on all the major hospital systems Preferred Provider List. As proof: since 2021, Martha's Hands has a 100% fill rate for their shifts. Eileen's innovative structure embodied by Compassion (Care Ministry) and Excellence (Nurse Care Manager model), has enabled Martha's Hands to be a national leader in home care. "