Caleb Roseme

Nomination Story

"Caleb Roseme is a systems-focused home care operator whose measurable results, sector-leading workforce programs, and demonstrated policy leadership make him a strong nominee for Operational Excellence and Impact & Innovation within the Home Care industry in Southeastern Connecticut (New London County) and Rhode Island (Kent County / Warwick). First, he has helped build (and scale) a repeatable workforce engine that directly addresses the industry’s defining constraint—recruitment, training, and retention—through ASQ’s in-house Empower Training Academy and structured certification pathways (Personal Care Aide program (PCA) in Connecticut; CNA training in Rhode Island). ASQ reports that since 2017 it has trained 200+ new home caregivers via its PCA program, and it has developed structured curricula designed to accelerate “career changers” to job readiness within weeks. Second, he has driven technology-enabled operating discipline in a sector often characterized by manual scheduling, inconsistent communication, and reactive staffing. Third, he has repeatedly represented Connecticut’s home care sector in formal public testimony and association leadership, including service as Chair of the Home Care Committee and Board Member of the Connecticut Association for Healthcare at Home, advocating for sustainable Medicaid funding and pragmatic regulatory approaches that protect client safety without worsening access gaps during staffing call-outs. Roseme’s work is validated by external recognition for ASQ including “Best of Home Care” awards (Home Care Pulse / Activated Insights), national TV feature as a “World’s Greatest!…” home care agency (How2Media), and a Rhode Island accreditation claim via CHAP (Community Health Accreditation Partner)—an accreditation body whose Home Care standards explicitly cover personal care/companion care and emphasize standardized processes and service quality. Roseme is helping professionalize home care operations where the stakes are high (frailty, dementia, falls risk, caregiver shortage), and he is building scalable mechanisms—training systems, technology infrastructure, and policy improvements—that make quality more consistent than “heroic effort” alone."