Michael Nappi

Nomination Story

"Michael Nappi is an accomplished executive leader whose work is helping redefine how home care organizations grow, lead, and deliver care in an increasingly complex environment. With more than two decades of multi-site and multi-state leadership experience, he brings a rare combination of strategic vision, operational discipline, and people-centered leadership to one of healthcare’s fastest-growing sectors. As Chief Operating Officer of Outreach Health he supports more than 4,500 caregivers and thousands of clients, across three states. Michael is responsible for driving operational performance, workforce strategy, and sustainable growth across multiple markets. At a time when the home care industry faces unprecedented workforce shortages and rising demand for services, his leadership has focused on building scalable systems, empowering local leaders, and strengthening the operational infrastructure necessary to support reliable, high-quality care in the home. Michael has helped shape a strategic approach that aligns growth with accountability. By strengthening leadership structures, improving operational consistency across markets, and reinforcing clear standards for quality and compliance, he has ensured that expansion is paired with strong oversight and measurable performance. His ability to translate strategy into practical execution has enabled teams across the organization to operate with greater clarity, efficiency, and confidence. Equally important is Michael’s unwavering commitment to investing in people. He believes that exceptional home-based care begins with empowered teams and supported caregivers. Through mentorship, leadership development, and a culture that values transparency and collaboration, he has helped cultivate leaders across the organization who are equipped to navigate the challenges of delivering care in the home while maintaining a strong connection to the organization’s mission. Michael’s leadership reflects a broader vision for the future of home-based care; one where organizations scale thoughtfully, invest deeply in their workforce, and build operational models capable of meeting the growing needs of aging and vulnerable populations. By combining strategic leadership, operational excellence, and a culture that prioritizes both caregivers and clients, Michael Nappi is helping shape a stronger, more resilient future for home-based care."