Yasmin Mohamoud

Nomination Story

"I am delighted to nominate Yasmin for this award! In her role as a client care coordinator, she takes on one of the most challenging positions on the team as a "floater", supporting multiple teams and stepping in wherever she is needed most. Yasmin play a key role in making sure visits are filled - especially holidays and hard-to-cover stretches. When things are unpredictable, she brings a steady, reliable presence and works persistently to ensure clients continue to receive care without disruption. Her ability to parachute into different teams, quickly understand their needs, and keep things moving speaks to her adaptability and the trusts other placed in her. She knows our PSW's preferences, and the realities they are managing on a day to day basis. She connects in a genuine way, and PSWS feel comfortable sharing challenges with her, as they know she listens and will do her best to support them. She has a way to making people feel valued and thought of, even in the middle of a busy and demanding schedule. Yasmin also brings a sense of balance to the team. She is thoughtful, solutions-oriented, and always mindful of the bigger picture - finding ways to support both clients' needs and staff well-being. She steps in without hesitation, supports others without being asked, and consistently shows up with care, professionalism and a willingness to help! Yasmin is always willing to contribute to broader improvements. She is open to trying new features and workflows within AlayaCare, and takes time to share practical, constructive feedback on processes. She bridges the gap between system functionality and frontline realities, making her input incredibly valuable. I am grateful to have her with us, and proud to nominate her for this recognition! "